Technology now plays a key role in conflict resolution, whether that term refers to the formal process of mediation conducted online (ODR) or the use of social media to promote peacebuilding. This session demonstrates two, real-time uses of technology to assist in dispute resolution and addresses the question, “How can technology empower practitioners of conflict resolution?”
Employment disputes involve highly-emotional issues on both sides of the table, with unique dynamics, interests, concerns, and settlement considerations that go beyond reaching a monetary agreement. This panel of highly experienced employment practitioners will share in-depth strategies in mediation for addressing the competing emotions and interests of the employer and employee that are essential to reaching resolution, and discuss common non-monetary settlement terms that can either facilitate reaching agreement or create an added impediment that requires further work at mediation.



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