Below is a list of organizations in Los Angeles funded by the Dispute Resolution Programs Act (DRPA) that provide mediation training programs.

Depending on the requirements of the organization providing the training, completion of their training may qualify you to be a mediator for that organization as well as for certain court programs. Check with your local court for its requirements for being a volunteer in your district and for organizations or agencies that provide training acceptable to that Court.

4.29 Center: Dispute Resolution Program, Korean American Coalition

Statement of Purpose: The 4.29 Center: Dispute Resolution Program of the Korean American Coalition provides dispute resolution services for disputes involving mono-lingual and limited English speaking Korean immigrants. The 4.29 Center places a special emphasis on intercultural disputes involving the Korean American Community and other ethnic communities.

Address: 3727 West Sixth Street, Ste. 515 Los Angeles, CA 90020
Phone: (213) 383-4290
Fax: (213) 380-7990
Website: www.kacla.org
General Contact: 429center@kacla.org
Hours of Operation: Monday – Friday
9:00 A.M. – 6:00 P.M.
Evenings by Appointment

Primary Service Areas: Korean-American Communities throughout Los Angeles County and other ethnic communities
Types of Cases: Business-Business, Consumer-Merchant, Landlord-Tenant, Neighbor-Neighbor, Personal Injury/Property Damage, Workplace Related, Community Conflict

Asian Pacific American Dispute Resolution Center

Statement of Purpose: The Asian Pacific American Dispute Resolution Center consists of three units. The first unit is Community Mediation, which offers conciliation and mediation services to adults at little or no cost. The second is Peer Mediation, which designs and implements peer mediation and youth-based conflict resolution programs. The third unit is Inter-group Relation, which provides facilitation services for large-scale community and organizational dispute, with a focus on inter-ethnic dispute. APADRC provides these services in multiple languages including English, Mandarin, Cantonese, Korean, Tagalog and Japanese. Other languages are available. Please call the office to confirm which languages are available.

Address: 1145 Wilshire Boulevard, Suite 100 Los Angeles, CA 90017
Phone: (213) 250-8190
Fax: (213) 250-8195
Website: www.apadrc.org
Contact Director: charles.chang@apadrc.org
Hours of Operation: Monday – Friday 9:00 A.M. – 5:00 P.M.
Evenings and Weekends by Appointment

Primary Service Areas: Asian-Pacific American Communities in LA County; Schools: Foshay Learning Center, King Drew Magnet High School, Jordan High School, LeConte Middle School, and Peary Middle School.
Types of Cases: Business-Business, Consumer-Merchant, Family- Domestic, Landlord-Tenant, Neighbor-Neighbor & Peer Mediation, Small Claims, and Workplace Related

California Academy of Mediation Professionals

Statement of Purpose: CAMP seeks to provide extensive dispute resolution services to the under-served areas of Malibu, Calabasas, Santa Monica, Agoura Hills, Culver City , West Los Angeles, Westlake Village, and the entire Antelope Valley. CAMP meets with various businesses, civic organizations, schools, and government agencies for the purpose of making these entities aware of the benefits of mediation and the services of CAMP. Another component of CAMP’s services is to provide quality trainings for CAMP volunteers and others interested in mediation.

Address: 16501 Ventura Blvd., Ste. 606 Encino, CA 91436
Phone: (818) 377-7250
Fax: (818) 784-1836
Website: www.firstmediation.com
Contact Director: wendy@firstmediation.com
Hours of Operation: Monday – Friday 9:00 A.M. – 5:00 P.M.

Primary Service Areas: Agoura Hills, Antelope Valley, Calabasas, Culver City, Malibu, Santa Monica, Westlake Village and West Los Angeles
Types of Cases: Consumer-Merchant, Criminal Misdemeanor, Landlord-Tenant, Limited Jurisdiction, Personal Injury, SmallClaims, and Workplace Related

California Conference for Equality and Justice

Statement of Purpose: CCEJ’s work focuses on a broad range of “isms” – the manifestations of discrimination and oppression based on religion, race, gender, age, ability, gender identity, and sexual orientation – ranging from bias-related crimes and violence to racial profiling to systemic oppression. To confront and overcome these challenges, CCEJ maintains an abiding commitment to work with decision-makers and leaders to support their work in building a more inclusive and safe society.

Address: 444 West Ocean Blvd, Suite 940 Long Beach, CA 90802
Phone: (562) 435-8184
Fax: (562) 435-8318
Website: www.cacej.org
General Contact: Info@cacej.org

California Lawyers for the Arts, Arts Arbitration and Mediation

Statement of Purpose: Established as a national model in 1980, AAMS, provides efficient, economical and confidential alternatives to litigation, including conciliation, mediation, arbitration and meeting facilitations. AAMS provide services primarily to individuals in the arts and entertainment industry and other creative people and the organizations they work with, including but not limited to: SAG, AFTRA, Directors Guild of America, Actors Equity Arts Associations, collective and cooperatives and local theatre companies.

Address: 1641 18th Street Santa Monica, CA 90404
Phone: (310) 998-5590
Fax: (310) 998-5594
Website: www.calawyersforthearts.org
Contact Director: alice.reeb@calawyersforthearts.org
Hours of Operation: Monday-Friday 10:00 A.M. – 5:00 P.M.

Primary Service Areas: Los Angeles County
Types of Cases: Consumer-Merchant, Contract Disputes, Entertainment/Arts Issues,Landlord-Tenant, Neighbor-Neighbor and Workplace Related

Center for Conflict Resolution

Statement of Purpose: CCR’s mission for the Small Claims Court Mediation Program is to assist litigants in reaching satisfactory dispute resolution on their own terms by providing high quality, on-site mediation. Disputants served by this program will be small claims litigants.

Address: 7806 Reseda Boulevard Reseda, CA 91335
Phone: (818) 705-1090
Fax: (818) 705-1091
Website: http://www.ccr4peace.org
Contact Director: chris@ccr4peace.org
General Contact: office@ccr4peace.org
Hours of Operation Monday – Friday 8:30 A.M. – 4:30 P.M.
Courthouses: Varies by location

Primary Service Areas: Courthouses in Chatsworth, Santa Monica, Torrance, and Van Nuys
Types of Cases: Small Claims: Business-Business, Consumer-Merchant, Landlord-Tenant, Family-Domestic, Neighbor-Neighbor, Personal Injury/Property Damage & Workplace Related

Centinela Youth Services (Formerly Centinela Valley Juvenile Diversion Project)

Statement of Purpose: CENTINELA YOUTH SERVICES’S mission is to help at-risk youth get out and stay out of the juvenile justice system. CYS uses mediation to help high-risk youth (ages 7-17) overcome obstacles that hinder them from becoming successful students and adults contributing to society. Since 1992, CYS central strategy has been to use youth mediation to teach (through actually resolving conflicts) inner-city youth how to resolve conflicts on their own without aggression. Beginning in Hawthorne with Victim Offender mediation the program became county-wide. Once this process based on empowerment and empathy was proven effective in reducing re-arrest rates for youth, CYS expanded the use of peer mediation (STARS) and parent/child mediation (FARS); even testing its use in the areas of bullying and substance abuse. Using a large volunteer base (with annual trainings and inservices) as well as a large network of referral agencies, CYS has proven conflict resolution as an effective method to reduce youth violence, one of the top health issues for LA youth. It has further helped to create healthy families and safer school campuses that are conducive to learning. CYS provides vulnerable youth the tools they need to resolve conflicts without aggression. Evaluations by independent evaluators have confirmed these results. Bilingual and male volunteers urgently needed.

Address: 11539 Hawthorne Boulevard, Suite 501 Hawthorne, CA 90250
Phone: (310) 970-7702
Fax: (310) 675-2300
Website: www.cys-la.org
Contact: Jessica Ellis, Director
General Contact: info@cys-la.org
Hours of Operation: Monday – Thursday 8 A.M. – 9 P.M.
Friday 8:00 A.M. – 5:00 P.M.
Evenings and Weekends by Appointment

Primary Service Areas: Hawthorne, Inglewood, Lawndale, Lennox, Gardena, and West Athens/South Central for the FARS and STARS Programs. The VORS program services all of Los Angeles County
Types of Cases: Parent-Teen, Student-Student, School Mediations, Juvenile Criminal Misdemeanor-Victim

City of Norwalk, Dispute Resolution Program

Statement of Purpose: The Norwalk Dispute Resolution Program offers services which allow individuals with disputes to create their own solutions meeting their mutual needs, interests, and values as well as their rights. Trained staff are available to assist a multi-cultural community in a neutral and professional manner through services that are cost-effective, quick, convenient, and empowering thus producing positive results.

Address: 11929 Alondra Boulevard Norwalk, CA 90650
Phone: (562) 929-5603
Fax: (562) 929-5515
Website: www.norwalkca.gov/city-hall/departments/social-services/social-services-center
Hours of Operation: Monday-Friday 8:00 A.M.- 5:00 P.M.

Primary Service Areas: Norwalk
Types of Cases: Consumer-Merchant, Landlord/Tenant, Neighbor-Neighbor, Peer Mediation & Small Claims

Community Action Partnership of Riverside County

Statement of Purpose: Community Action Partnership of Riverside County Dispute Resolution Center is proud to offer our highly acclaimed Peer Mediation training program to all Riverside County Schools for FREE. This program provides students, teachers, and school administrators with an alternative to traditional disciplinary practices and helps create a healthy learning environment. Peer Mediation is a voluntary process where students, trained as Peer Mediators, help other students come to a better understanding of each other and reach their own solution to school conflicts (e.g. rumors, bullying, etc.). Peer mediators become models of peacemaking wherever they go, helping to make their homes, their schools and their communities a better place to live.

Address: 2038 Iowa Avenue, Suite B102 Riverside, CA 92507
Phone: (951) 955-4903
Fax: (951) 955-6506
Website: www.capriverside.org/program/disputeresolution1
General Contact: info@capriverside.org

Community Service Program (Orange County)

Statement of Purpose: CSP Dispute Resolution Service mediators are carefully selected. Mediators represent a cross-section of people, diverse in culture, profession and background. Requirements for a mediator are: Dispute Resolution Program Act (DRPA) training, formal mediation experience, references, Program Supervisor approval, and approval from the Orange County Superior Courts Committee.

Address: 1221 E. Dyer Road, Suite 120 Santa Ana, CA 92705
Phone: (949) 250-4058
Fax: (714) 312-5490
Website: www.cspinc.org/Dispute%20Resolution
General Contact: generalinfo@CSPinc.org
Contact Director: jreed@cspinc.org

Conflict Solutions Center of Santa Barbara

Statement of Purpose: We are committed to the development of community-based, non-adversarial responses to conflict and differences that strengthen social harmony and support individual healing. We serve the communities of Santa Barbara County by providing: compassionate communication, appropriate dispute resolution and problem solving practices, Restorative Justice, consultation, training, and mediation services.

Address: 1528 Chapala Street, Suite 205 Santa Barbara, CA 93101
Phone: (805) 349-8943
Fax: (805) 349-8963
Website: www.cscsb.org
Hours of Operation: Monday – Friday: 9am-1pm or by appointment

Inland Valley Justice Center, Inc.

Statement of Purpose The Inland Valley Justice Center offers dispute resolution services that are quick, economical and confidential. Trained volunteers assist parties in resolving dispute by finding creative solutions. Matters can be resolved in person or over the telephone. IVJC assists with community matters that have not been filed in court and with cases that have been filed in court. IVJC also provides conflict resolution training and is always accepting volunteers and interns. All services are provided in English and Spanish.

Address: 300 South Park Avenue, Suite 745 Pomona, CA 91766
Phone: (909) 397-5780
Fax: (909) 622-1650
Website: http://www.ivjc.org
General Contact: info@ivjc.org
Hours of Operation Monday – Friday 10:00 A.M. – 6:00 P.M.
Evenings by Appointment

Primary Service Areas: Eastern Los Angeles County including the San Gabriel and Pomona Valleys
Types of Cases: Family Disputes and Divorces, Consumer-Merchant and Collections, Landlord-Tenant, Neighbor-Neighbor, Personal Injury/Property Damage, Business and Contract Disputes, Workplace Related.

Los Angeles County Bar Civic Mediation Project

Statement of Purpose: The Los Angeles Bar Association’s Civic Mediation Project, a part of LACBA’s Counsel For Justice, provides quick and inexpensive mediation services to individuals who live, work, and attend school in Los Angeles County. DRS services include the following programs: 1) CLE Training Programs-Basic Mediation Skills and specifically designed training topics for community groups and organizations; 2) Community Mediation Services; 3) Youth Services; Peer Mediation; and 4) Inter- and Intra-organizational and Board Facilitation Services.

Address: 261 South Figueroa Street, Suite 310 Los Angeles, CA 90055
Toll-Free Phone: (877) 473-7658 or (877) 4RE-SOLV
Phone: (213) 896-6533
Fax: (213) 613-1299
Website: www.lacba.org/give-back/civic-mediation-project
Contact Director: amartin@lacba.org
Hours of Operation: Monday-Friday 9:00 A.M. – 5:00 P.M.

Primary Service Areas Los Angeles County (Office Locations in West Hollywood Downtown Los Angeles, Pasadena and Long Beach)
Types of Cases Consumer-Merchant, Family-Domestic, Landlord-Tenant, Neighbor-Neighbor, Personal Injury/Property Damage, Small Claims, and Workplace Related

Los Angeles County Department of Consumer Affairs, Dispute Settlement Services

Statement of Purpose: The Los Angeles County Department of Consumer Affairs, Dispute Settlement Services mission is to provide mediation and conciliation for individuals and businesses. The program accepts cases from Los Angeles County residents who have a dispute transacted in Los Angeles although they may reside out of County. The activities to be conducted by this program are mediation and conciliation.

Address: 500 Temple Street, Room B-96 Los Angeles, CA 90012
Phone: (213) 974-0825
Fax: (213) 687-1137
Websites: LACountyDCA.info and LACBA Mediation
Contact Director: CTorosis@dca.lacounty.gov
Hours of Operation: Monday – Friday 8:00 A.M. – 4:30 P.M.

Primary Service Areas: Los Angeles County
Types of Cases: Business-Business, Consumer-Merchant, Family Domestic, Landlord-Tenant, Neighbor-Neighbor Organizational (HOA) and Workplace Related

Loyola Law School, The Center For Conflict Resolution

Statement of Purpose: The Loyola Law School Center For Conflict Resolution provides dispute resolution services with an emphasis on disputes involving low-income and monolingual Spanish speaking communities. Bilingual Spanish speaking mediators are available. The Center is operated by law school students who are supervised by law school professors and staff.

Address: 919 South Albany Street Los Angeles, CA 90015
Phone: (213) 736-1145
Fax: (213) 382-5403
Website: www.lls.edu/ccr
Contact Director: mary.culbert@lls.edu
Hours of Operation: Monday – Friday 9:00 A.M. – 6:00 P.M.
Evening and Weekends by Appointment

Primary Service Areas: Burbank, Central/Civic Center, East/Northeast Los Angeles, Glendale, Neighborhoods of Los Angeles, San Fernando Valley, Pico-Union/Westlake
Types of Cases: Business-Business, Consumer-Merchant, Family-Domestic, Neighbor-Neighbor, Personal Injury/Property Damage, Workplace Related, and Appellate Mediation

Martin Luther King Dispute Resolution Center

Statement of Purpose: The goal of the Martin Luther King Legacy Association, Dispute Resolution Center is to provide individuals, organizations and the entire community with the benefits of efficient and nonviolent handling of conflict. The Martin Luther King Legacy Association, Dispute Resolution Center achieves the above goal by providing mediation and conciliation services for specific disputes, facilitating group and intergroup problems, training in mediation and conflict-handling, developing a skilled body of volunteers and interns, consulting and public presentations- all at low or no cost to Los Angeles community organizations and residents.

Address: 4182 South Western Avenue Los Angeles, CA 90062
Phone: (323) 290-4132
Fax: (323) 295-6462
Website: www.mlkmediationtraining.com
Hours of Operation: Monday – Friday 9:00 A.M. – 5:00 P.M.

Primary Service Areas: Florence, Gardena, Hawthorne, Inglewood, Ladera Heights, Lennox, South Central Los Angeles, Watts, Willowbrook
Types of Cases: Business, Consumer/Merchant, Family-Domestic (no custody issues), Intergroup Problems, Landlord/Tenant, Neighbor-Neighbor, Personal Injury, School and Workplace Related

National Conflict Resolution Center

Statement of Purpose: We provide the resources, training and expertise to help people, organizations and communities manage and solve conflicts, with civility. Built on the principle that every dispute has a solution, the National Conflict Resolution Center (NCRC) serves a variety of communities in both the public and private sectors — regionally, nationally and internationally. Our mission is to resolve issues with the highest possible degree of civility and equitability to all parties involved.

Address: 625 Broadway Street, Suite 1221 San Diego, CA 92101-5419
Phone: (619) 238-2400
Fax: (619) 238-8041
Website: www.ncrconline.com
Contact Director:
sdinkin@ncrconline.com

North County Lifeline – Dispute Resolution

Statement of Purpose: Mediators assist disputants in reaching mutually agreeable solutions to conflicts and provide information to help them resolve disputes on their own. Services are free and available in English and Spanish.

Address: 200 Michigan Avenue Vista, CA 92084
Phone: (760) 726-4900
Fax: (760) 631-0778
Website: www.ncrconline.com
Contact Director: 
kthompson@nclifeline.org

Office of the Los Angeles City Attorney, Dispute Resolution Program

Statement of Purpose: The program provides comprehensive dispute resolution services to residents and businesses of the City and County of Los Angeles. Volunteer mediators/conciliators/facilitators are immediately available to assist with the resolution of all civil disputes. Our volunteer mediators are ready to intervene between parties to facilitate a resolution before, during and after a case has been filed in court.The Dispute Resolution Program also provides free mediation training to individuals that are as diverse as the County of Los Angeles. Dispute Resolution Training for a Diverse Population or basic mediation training includes 40 hours of classroom training and 100 hours of supervised case handling by staff mediators. Upon completion of 140 hours, the trainee is given a Certificate of Completion meeting the requirements of the California Dispute Resolution Programs Act of 1986.

Address: 222 South Hill Street, 6th Floor Los Angeles, CA 90012
Phone: (213) 978-1880 (Los Angeles City Attorney-Phone)
Fax: (213) 978-1312
Website: LA City Attorney Dispute Resolution
Contact Director: Shaphan.Roberts@lacity.org
Hours of Operation: Monday-Friday 8:00 AM – 5:00 PM
(Los Angeles City Attorney, DRP) Weekends by Appointment
Limited hours – West LA, San Fernando Valley Office

Primary Service Areas: Los Angeles County
Types of Cases: Business-Business, Consumer-Merchant, Intergroup Facilitation, Family-Domestic, Government/Public Agency, Landlord-Tenant, Neighbor-Neighbor, Organizational, Personal Injury/Property Damage, Schools, and Workplace Related

Orange County Human Relations Council

Statement of Purpose: OC Human Relations’ Dispute Resolution Program provides mediation and conciliation services for conflicts to be settled in a quick, efficient and cost-effective manner. Through Dispute Resolution, we can bring about social and personal change to improve the quality of life in our community. We offer training programs for community members, including Mediation Certification Training and Divorce Mediation Training, as well as mediation services to Orange County residents.

Address: 1300 S Grand Avenue, Building B Santa Ana, CA 92705
Phone: (714) 834-7198
Fax: (714) 567-7474
Website: www.ochumanrelations.org/programs/dispute-resolution
Contact Director: alfonso@ochumanrelations.org

Ventura Center for Dispute Settlement

Statement of Purpose: Established in 1990, Ventura Center for Dispute Settlement (VCDS) is a non-profit community mediation center. Operating under the direct supervision of the California Department of Consumer Affairs, our goal is to provide an alternative method of resolving complaints without having to go to court. Through the mediation process, the individuals involved in a dispute work out their own solutions with the help of a mediator. The mediator does not make a decision for the individuals, but helps guide them in reaching a solution. Additionally, we offer mediation training and host an annual alternative dispute resolution (ADR) conference. Our trainings/seminars offer Continuing Legal Education credit through the VCBA and Continuing Education Units as approved by the BBS (PCE#5164).

Address: 4001 Mission Oaks Boulevard, Suite L Camarillo, California 93012
Phone: (805) 384-1313
Fax: (805) 384-1333
Website:  www.vcds.bz
Contact Director: ed@vcds.bz
General Contact: vcds@vcds.bz