Basic Mediation Skills Training

Loading Events

« All Events

  • This event has passed.

Basic Mediation Skills Training

April 8, 2017 @ 9:00 am - April 29, 2017 @ 3:30 pm

- $299.00

4 Consecutive Saturdays

Week 1: The Basis of Conflict

Explore the underlying basis of conflict. Recognize how you respond to conflict both at home and work as you discover your conflict style, and how you interact with those of differing styles. Gain a better understanding of effective communication and listening skills and the obstacles when these breakdown. Learn the art of questioning and how it is used differently during a mediation session. Examine how cultural diversity influences the process. Begin to identify the stages of mediation.

Week 2: Stages of Mediation

Delve into each stage of the mediation process. Begin to understand the goals and objectives of each stage. Learn what your role is as a mediator in each of these stages.

Week 3: Role Playing

Practice being a mediator through role-play exercises. Experience how each party feels during conflict as you take on different roles. Continue to gain a higher level of understanding of the methods you learned in the previous two weeks, and utilize these tools throughout the mediation session.

Week 4: Ethics & Opportunities

What are the ethical standards for mediators? Continue role-playing to enhance your skills. Also review the ethical standards for mediators and the issues they may face before, during and after a session. Learn about the variety of job opportunities available to you not only in the mediation field, but also in jobs that incorporate mediation skills in their hiring requirements.


April 8, 2017 @ 9:00 am
April 29, 2017 @ 3:30 pm
Event Category:


Karen Civitate, COnflict Resolution Specialist
(310) 857-0476


Online Registration

Color Coding

All community events are shown on the calendar in blue, while all events that are for SCMA members only are shown on the calendar in yellow. This lets people see at a glance what type of event they are able to attend.

Narrow Your Results

At the top of the page there is a section that says “Narrow Your Results”.  This area has drop down menus with checkboxes next to each item. Go through each menu section and click any or all of the items that match what type of event you’re looking for. Then click the button that says “Submit” to view your filtered results on the calendar below.

Change Calendar View

On the top right side of the calendar there are two fields – one says ‘Events In” and has a field where you can select which month to view. Next to that is a field that says “View As”. The default setting is “month”, so you can view the events like a regular calendar. If you prefer, though, you can opt to view the events in a list instead. Or, click “map” to view a map that highlights where each event is located. Finally, you can view as “photo” to see all a list of the event titles and their associated images.



Learn More & Register