This is the Orientation session for those interested in more information about a 24 hour Basic Mediation Skills Training offered through the West Los Angeles Community College Westside Extension program. This course, offered on Saturday’s from 9:30am-3:30pm between March 11-April 14 (no class on April 4), will teach you to understand the costs and benefits of conflict along with the 5 bases for conflicts. We will also discuss the pros and cons of each conflict style individuals use when dealing with their conflict situations. You will also learn how to ask questions effectively, communicate more productively and how to assist others in resolving their conflicts. This is an interactive course where you will also be able to role play as a mediator and learn the skills to mediate in all types of disputes; workplace, community, courts, etc.